IDG Contributor Network: Poor cyber resilience: an organization’s Achilles’ heel

IDG Contributor Network: Poor cyber resilience: an organization’s Achilles’ heel

Digital advances are recreating global business through ongoing advances in artificial intelligence, the Internet of Things (IoT), data availability, blockchain, and other key areas. The rapidity with which these technologies are evolving and reconfiguring traditional business models keeps increasing. Meanwhile, cyber-threats seem to develop just as fast, if not faster.

Today, cyber-risk is about far more than the data breaches and privacy concerns we’ve all heard about in the news. Now it involves maddeningly clever schemes that can disrupt entire companies, industries, supply chains, and nations, and cost the economy billions of dollars. No company, in any sector, is unaffected. The truth is, organizations must accept that cyber-risk can be mitigated, managed, and recovered from. But it’s impossible to escape from.  

That stark reality is outlined in the 2019 Global Cyber Risk Perception Survey, joint research conducted by Microsoft and insurance broker Marsh, based on a global poll of 1,500 business leaders. The survey finds that cyber-risk is now perched atop most corporate risk agendas. However, many organizations are still wrestling with how best to respond to cyber-risk in the context of their broader risk framework. This, even as an endless flood of technological advances introduces novel and undreamed-of cyber-risk concerns.

Growing awareness, declining confidence

Around the world, organizations are showing a worrisome disconnect between their acknowledgement of cyber-risk as a top-rank priority and the way they are dealing with it. Essentially, it seems that organizations are zeroing in more on technology and prevention than on setting aside the time, resources, and activities they need to build meaningful cyber-resilience.

Seventy-nine percent of respondents ranked cyber-risk as a top-five concern in their organization. This, in comparison to 62 percent in 2017. In fact, the number of firms that cited cyber-risk as their prime concern almost quadrupled, from 6 percent to 22 percent.

This year’s survey revealed a notable drop in the firms’ confidence in every cyber-resilience area that matters. These include understanding, assessing, and measuring potential cyber-risks; the ability to reduce the likelihood of cyber-attacks or avert potential damage; and managing, responding to, and recovering from adverse cyber-events. This year, a mere 11 percent of companies reported a high degree of confidence in all three aspects of cyber resilience.

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Too, in spite of the general enthusiasm for novel and evolving technologies and working methods, some survey respondents were unsure about how risky it was to actually use them. Only 36 percent assessed the risks before and after they adopted new technologies, and only 5 percent evaluate risks across the product’s full lifecycle. A whopping 11 percent don’t check anything out at all.

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